Effective Date: 26-12-2024
At Navkar Boutique, we are committed to ensuring a smooth and reliable shipping experience for our customers. Please read our shipping policy carefully to understand how we handle orders, shipping timelines, costs, and more.
1. Processing Time
1.1 Order Processing:
- Orders are typically processed within 1-2 business days (excluding weekends and public holidays) after payment confirmation.
- Custom or made-to-order items may require additional time. Estimated timelines will be mentioned on the product page.
1.2 Order Confirmation:
- You will receive an email confirmation with your order details once your order has been successfully placed.
2. Shipping Methods and Delivery Time
We partner with trusted courier services to ensure timely delivery.
2.1 Domestic Shipping:
- Andhra Pradesh (AP) and Telangana (TG): Estimated delivery time with in 7 days.
- Southern India (except AP and TG): Estimated delivery time is 7 to 10 days.
- Rest of India: Estimated delivery time is 7to10 days.
2.2 International Shipping:
- Estimated delivery time: 7-15 business days, depending on the destination.
- Shipping charges will be calculated at checkout based on the shipping address.
2.3 Delays:
- Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, customs processing, or courier delays.
3. Shipping Charges
- Domestic Shipping (All India): Flat shipping charge of ₹100.
- International Shipping: Charges will vary as per the courier partner’s rates.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. Use this number to track your shipment on the courier’s website. If you have trouble tracking your order, please contact us at support@navkarboutique.com.
5. Customs, Duties, and Taxes
For international orders:
- Import duties, taxes, or customs fees are the responsibility of the customer.
- These charges vary by country and are not included in our shipping costs. Please check with your local customs office for more information.
6. Delivery Issues
6.1 Incorrect Address:
- Please ensure your shipping address is accurate at checkout. Navkar Boutique is not responsible for delays or non-delivery due to incorrect addresses provided by customers.
6.2 Lost or Damaged Packages:
- If your order is lost or arrives damaged, please notify us immediately at support@navkarboutique.com. We will assist you in filing a claim with the courier service.
6.3 Unclaimed Packages:
- If a package is returned to us due to being unclaimed, reshipping charges may apply.
7. Changes or Cancellations
If you need to make changes to your shipping address or cancel your order, please contact us at support@navkarboutique.com within 24 hours of placing your order. Once the order is shipped, we may not be able to accommodate changes.
8. Contact Us
If you have any questions or concerns about your order or our shipping policy, feel free to reach out to us:
By visiting this page on our website: https://navkarboutique.com/contact-us/
Navkar Boutique support@navkarboutique.com
